Returns & Exchanges
At SkinKandy, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in original condition. Please note that for hygiene reasons, certain products like earrings and body jewelry cannot be returned once the tamper-evident seal is broken.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the products are unused.
Ship It Back
Print your prepaid shipping label from the portal and drop the package off at any authorized postage location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing